|Symphony has developed a Global Program Management Office to ensure that the discipline and best practices that we have developed is adhered to for both large-scale, complex integrated programs and individual point projects. It is used to execute and control our clients’ strategic long-term and tactical short-term business plans, through consistent monitoring of risks, issues, earned value and project costs. While the client develops the business plans, the Symphony Program Manager ensures that these business objectives will be met.
- Thorough familiarity with the clients business plan or business case
- Developing an IT strategic plan and IT tactical plan to achieve the business goals. This includes implementing the
right methodologies, combined with an overall architectural plan and project prioritization model.
- Communicating the business goals to each Project Manager and further brefing him about how a particular project relates to the success of the overall program.
- Understanding the synergies and interdependencies among the projects with specific focus on re-use, lessons learned, best practices implemented, functional and technical issue resolution.
- Implementing a comprehensive communication plan that is appropriate to the type of project and client’s cultural environment.
- Project control plan that ensures the continuous monitoring and status reporting of each individual project within the program
- On-going analysis of each project
- Implementing a cross-project monitoring process to ensure economies of scale, that is reviewed regularly with client executive teams. Items include:
- Summary financial analysis
- Project prioritization
- Release management plan
- Architectural compliance
- Cross-project synergy
- Resource utilization
- Risk exposure & mitigation plan
- Program-wide issue resolution
In keeping with Symphony’s flat organization structure, the PMO reports directly to the COO.